Genic Teams – FSM Packages

Flexible pricing with PSG-funded onboarding and monthly SaaS renewals for Singapore SMEs

🚀

Starter

For very small teams starting with FSM

PSG Package (One-Time, Year 1)

$7,900

Setup + 1-year license

Recurring Renewal (Year 2+)

$150

/month

Extra users: $35/user/month

3 users

300 jobs/mo

10 GB

20 GB DB

Basic API

Web admin + iOS & Android apps (apps are only for field workers)
Adhoc job creation (web + mobile)
Customers & Sites
Basic attendance tracking
Basic leave module (unassign engineers)
Google & Outlook calendar sync
Basic products and services
AI summarize text
Email notifications (included)
1 service form & 1 report template

⚡

Lite

For SMEs with regular field jobs

PSG Package (One-Time, Year 1)

$12,900

Setup + 1-year license

Recurring Renewal (Year 2+)

$250

/month

Extra users: $30/user/month

6 users

600 jobs/mo

25 GB

50 GB DB

Basic API

Everything in Starter
Recurring jobs
Basic tool database
Basic quotation
2 service forms & 2 report templates

Pro

For growing multi-team operations

PSG Package (One-Time, Year 1)

$17,900

Setup + 1-year license

Recurring Renewal (Year 2+)

$380

/month

Extra users: $27/user/month

9 users

1,200 jobs/mo

50 GB

100 GB DB

Basic API

Everything in Lite
Job creation via mobile app
Customer asset module
Own assets database with serialization
Tools database with serialization
Timesheet & resource calendar
Customer review/feedback requests
Serialized product database
Inventory movement report
Quotation approval (1-level)
3 service forms & 3 report templates

🏢

Business Plus

For multi-branch SMEs needing full control

PSG Package (One-Time, Year 1)

$23,900

Setup + 1-year license

Recurring Renewal (Year 2+)

$400

/month

Extra users: $25/user/month

12 users

2,000 jobs/mo

100 GB

200 GB DB

Basic API

Everything in Pro
Basic invoice module
Payment record
Xero & QuickBooks integrations
Basic checklist builder (up to 10 checklists)
Contract management
Advanced warranty management (principal warranty & end customer warranty)
Auto check-in/out (needs geofencing)
Claims module (full)
Helpdesk
4 service forms & 4 report templates

🚀

Enterprise

For large service networks

PSG Package (One-Time, Year 1)

$29,900

Setup + 1-year license

Recurring Renewal (Year 2+)

$480

/month

Block: 10 users = $240

15 users

3,000 jobs/mo

200 GB

500 GB DB

Extended API

Everything in Business Plus
Stripe & PayPal linkage
Advanced checklist builder (up to 30 checklists)
Dedicated DB & dedicated storage
Extended API (higher limits & webhooks)
Timesheet with approval
Custom workflows (charge per workflow)
Rental or loaning of assets
Basic overtime calculations
Spare part management of customer assets
5 service forms & 5 report templates

Optional Add-Ons (Choose What You Need)

💬

WhatsApp Notifications

$900 setup + $20/month

+ 3 notification templates (1 WhatsApp number integration)
+ per conversation fee charged directly from Meta

📱

SMS Notifications

$20/month

+ telco charges

⭐

Review & Feedback

$30/month

Automation module

🌐

Customer Portal

$5,000 setup + $100/month

Branded customer portal setup. Customer base: 1,000 customers
Setup cost may vary based on complexity & requirements (basic portal excludes booking system & payment modules)

📦

Inventory & Spare Parts

$2,000 setup + $30/month

Track parts consumption · Low stock alerts · Vendor & pricing library

🔧

Product BOM (Bill of Materials)

$5,000 one-time

Setup cost may vary based on complexity & requirements

🤖

Advanced Scheduling & Auto Assignment

$3,000 setup + $30/month

Auto assign jobs based on skills, workload & zone · Real-time slot availability · Smart routing engine

📍

Geofencing Module

$900 setup + $20/month

+ Google Maps billing applies

🔌

API + Webhooks

$200/month

Higher limits + job creation + webhooks

🔗

Custom Third-Party Integrations

POA

Price based on requirements · Quote on request

💾

Additional Storage

From $10/month

+20GB per block

📊

Job Block Upgrades

From $20/month

+500 jobs/month per block